Online Return Policy

We want to make sure you are completely satisfied with your purchase. Customers must return their product within 7 days of delivery to receive a full credit less a 15% return fee *. Refunds will be processed once BCI receives the bought items in new condition with all of the original packaging and included accessories

To return or exchange an item, follow these simple steps:

1. Write to

2. You will receive an RMA (Return Material Authorization) number for returns and exchanges in 2-5 business days.

3. The item(s) must be returned in their original condition including the original packaging and all accessories.

a. The packaging must not have any markings.

b. Returns missing accessories will be rejected.

4. Please do mention the RMA number by way of an enclosed slip.

Products once sold and are ineligible for returns are:

· Software

· Customized products

· Media: labels, ribbons, receipt paper, printheads, card stock, RFID tags, etc.

* Terms & Conditions Apply

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